Don’t worry, we’re pretty flexible! You book a half-hour time slot with us (e.g., between 10:00 a.m. and 10:30 a.m.). Within that half-hour, a new tour starts every 10 minutes.
If you’re running a bit late and the tour isn’t completely sold out, you can usually just wait a moment and join the next tour. However, if it’s a very busy or sold-out day, we unfortunately can’t guarantee a spot if you’re late.
Do you know in advance that you won’t make it to your time slot? Then we recommend that you rebook your tickets for free to a different time. You can easily do this yourself
up to 1 hour before the start of your time slot via
this link.